Help and support
Email us for help with the SnapMacro app, subscriptions or your account.
Common questions
My food estimate looks wrong
AI analysis is an estimate. Review and edit the food and portion before saving. If the issue persists, email us with an example; please do not include sensitive health information in your email.
How do I manage my subscription?
On iPhone or iPad, manage your Apple subscription in Settings → your name → Subscriptions. On Android, open subscriptions in Google Play. If a purchase is missing, try Restore Purchases from the app's Profile screen.
How do I export data or delete my account?
Open Profile → Privacy in the app. Account deletion steps